Neeta Koli

Managerial

About Candidate

Results-driven Sales Executive with 15+ years in hospitality, retail, and wellness, excelling in sales management, client relations, and operations. Skilled in leading teams, exceeding sales targets, and optimizing business performance. Proficient in CRM/ERP, trend analysis, and inventory control. Fluent in English, Hindi, Marathi, and Gujarati, enabling effective customer engagement. Seeking to apply sales expertise and leadership in a dynamic, growth-focused organization.

Education

H
High School 12th Grade

Work & Experience

S
Sales Executive 2018 - 2024
Capitol Hotel

• Developed and maintained strong long-term relationships with high-value clients, contributing to repeat business. • Consistently achieved and exceeded monthly sales targets , earning recognition for top performance. • Trained and mentored new sales staff, improving overall team efficiency and customer satisfaction scores. • Implemented customer feedback strategies, enhancing the guest experience and increasing positive reviews.

S
Spa Manager 2016 - 2017
Thai Refresh Express spa

• Streamlined inventory management, reducing stock shortages and optimizing product availability. • Led a team of X employees, improving staff performance and service quality through effective training. • Implemented marketing initiatives that boosted customer footfall and revenue growth. • Introduce

H
Health Club Manager 2015 - 2016
Ramee Hotels Dubai

• Developed and executed promotional campaigns that led to a significant boost in new memberships. • Enhanced service standards by implementing new training programs for staff. • Improved revenue streams by introducing additional wellness packages and spa services. • Managed operational budgets effectively, ensuring cost savings without compromising service quality.

S
Store Manager 2013 - 2015
Thai Refresh Express Spa

Streamlined inventory management, reducing stock shortages and optimizing product availability. Led a team of X employees, improving staff performance and service quality through effective training. Implemented marketing initiatives that boosted customer footfall and revenue growth

H
HEALTH CLUB MANAGER. 2012 - 2013
Ramee Hotels & Guest line.

• Developed and executed promotional campaigns that led to a significant boost in new memberships. • Enhanced service standards by implementing new training programs for staff. • Improved revenue streams by introducing additional wellness packages and spa services. • Managed operational budgets effectively, ensuring cost savings without compromising service quality.

S
SPA MANAGER 2010 - 2012
AURA THAI SPA PVT LTD

• Successfully managed a team of therapists and front-desk staff, improving service quality and efficiency. • Implemented a customer feedback and loyalty program, leading to a rise in repeat clientele. • Optimized inventory management and supplier negotiations , reducing costs while maintaining high-quality products. • Organized promotional events and collaborations, resulting in higher brand visibility and customer engagement

S
STORE MANAGER. 2008 - 2010
GUY KREMER EYE CATCHERS SALON PVT LTD & THE THAI SPA PVT LTD

• Trained and mentored staff, leading to improved customer service ratings and operational efficiency. • Implemented an inventory control system, reducing waste and optimizing product availability. • Developed and launched promotional campaigns, resulting in a significant increase in walk-in clients. • Strengthened vendor relationships, securing better pricing and quality products for the store